Portals
Client Portal
A secure, self-service portal for the healthcare providers you serve.
Billed Revenue
$482,110
Open Claims
128
Illustrative interface preview
Healthcare-provider clients calling or emailing for a claim status update is expensive for your team and slow for them.
The Client Portal gives each of your clients secure, self-service access to their own claims, denials, payments, and documents — scoped so they only ever see their own data, never another client's.
Benefits
Why teams choose this module
Self-service claim & denial visibility
Clients can check status, search, and export without calling your team.
Secure document exchange
Upload and download documents directly, with size and file-type validation.
Direct, threaded messaging
Clients message your team in-context, without switching to email.
An Executive Dashboard for leadership
Scorecards, trends, and a directional projection — clearly labeled as directional, not a contractual SLA or formal forecast.
Workflow
How it works, step by step
- 01
Invite
Your staff invites a client user (an invite code shared directly — see Security for what's automated today).
- 02
Onboard
The client accepts their invite, sets a password, and takes a short guided tour of the dashboard.
- 03
Self-serve
The client checks claims, denials, and payments, uploads documents, and messages your team directly.
- 04
Review
Leadership-level users can use the Executive Dashboard for a rollup view.
Enterprise Capabilities
Built for enterprise operation
Strict tenant & client scoping
A client user is hard-scoped to their own client record — enforced by a dedicated guard, not just UI filtering.
Notification center
In-app notifications for claim updates, denials, payments, and messages.
Guided onboarding
A first-run tour on the Dashboard and Executive Dashboard, replayable anytime from Settings.
See MedTech Q on your own data.
A guided walkthrough of the coding workstation, claims lifecycle, and executive reporting — scoped to what matters for your team.