Core Workflow
Medical Billing
Claim submission, remittance posting, and AR in one system of record.
Illustrative interface preview
When claims, remittances, and patient balances live in disconnected tools, reconciling what's been billed against what's been paid becomes a manual, error-prone exercise every month-end.
MedTech Q enforces one claim lifecycle from submission through payment, with ERA/835 remittance import and posting built directly against the same claim records — no export/import step between systems.
Benefits
Why teams choose this module
An enforced claim lifecycle
Claims move through a defined state machine (Draft → Submitted → Accepted/Rejected/Denied → Appealed → Paid → Closed) — an illegal status change is rejected by the platform, not just discouraged by convention.
ERA/835 import, paste or upload
Import remittance files directly, or paste raw 835 text for a quick one-off post.
Refunds and patient payments
Handle overpayment refunds and direct patient-responsibility payments alongside payer remittances, not in a separate tool.
AR aging built in
Aging buckets and a follow-up worklist are computed from the same claim data — no separate AR report to reconcile against.
Workflow
How it works, step by step
- 01
Draft → Submitted
A claim is created (often from a delivered coding job) and submitted.
- 02
Accepted / Rejected / Denied
The payer's response updates the claim's status — a rejection can return to Draft for correction.
- 03
Remittance received
An ERA/835 file is imported or pasted, creating a remittance with its payment lines.
- 04
Posted
The remittance is posted, applying payments to the underlying claim.
- 05
Paid → Closed
A fully paid claim is closed — the end of its lifecycle.
Enterprise Capabilities
Built for enterprise operation
Claim notes & attachments
Notes and file attachments live on the claim itself, with a full event timeline.
Batch remittance posting
Post several remittances at once rather than one at a time.
Patient payment tracking
Direct patient-responsibility payments recorded separately from payer remittances.
Refund processing
A dedicated refund workflow for overpayments, with an outcome recorded per refund.
See MedTech Q on your own data.
A guided walkthrough of the coding workstation, claims lifecycle, and executive reporting — scoped to what matters for your team.